Safe Water for Families in Rural Ghana and Kenya

Dear Donor, 

Thank you for supporting Safe Water for Families in Rural Ghana and helping us create long-term change in rural communities.  

We are service providers. Meaning,we don’t simply install hardware, pat ourselves on the back and move on. Rather, we enter a long-term commitment with the communities we serve putting the reliability of our service at the heart of our operations. Therefore, waterpoint uptime is a key performance indicator for Project Maji. We aim for 95% uptime at the 130+ solar-powered water kiosks we operate across Ghana, Kenya and now Uganda. Secondly, response time for local teams is 5 days from the day a technical complaint is filed.  

We rely on remote monitoring to evaluate the performance of all Maji water points in real-time. This data is aggregated daily, and our qualified teams on the ground are notified if low water consumption persists at any given site. Local teams follow a robust Maintenance and Repair Framework to ensure maximum uptime at lowest possible costs. This includes a) Annual Service Visits for systematic servicing on a yearly basis b) Maintenance and Repair Visits upon request when a community indicates a technical issue and c) Courtesy Visit beyond regular maintenance schedule, to add new technical features or to discuss community patronage.  

The result is high waterpoint functionality, a reliable service and truly sustainable access to safe water for remote rural villages: 

Finally, thank you for being a part of our mission and empowering systematic change in the lives of communities.  

Forever grateful,

Muneeza Aftab

Links:

• A 360-Degree Sustainable Solution

Dear Donor,

We are sharing a quarterly impact update on the Safe Water for Families in Rural Ghana Project that you have generously supported. We are so pleased to share that Project Maji has officially partnered with Bryan Acheampong Foundation in Ghana. This partnership will truly help us accelerate safe water access in rural Ghana as it solves a key operational challenge of site selection, for us.

How it Works

Our partner, Bryan Acheampong Foundation (BAF) is running a variety of social impact programmes including a WASH arm under which the foundation is looking to mechanize borewells and water supply for rural communities to ensure sustainability. This is where Project Maji comes in, as an expert implementing partner providing both the system and services to ensure sustainable access to safe water.

Critically, the partnership is designed to complement and strengthen each party’s core competencies in support of safe water access. For us, site selection based on a variety of socio-geographical criteria is undoubtedly a challenge. The foundation’s support and existing rapport in the three pilot sites will greatly ease our penetration in the communities. Similarly, Project Maji brings technical expertise required to deploy robust sustainable water solutions, to the table. Our support will enable BAF to mechanize borewells and provide a reliable source of safe water to communities in need.

Anticipated Impact

During the pilot phase, the 3 solar-powered Maji kiosks will be installed in Aduamoah, Nkwatia and Abetifi communities in Kwahu East District, each serving a community of approximately 1,000 people. That is, a total of 3,000 lives transformed with sustainable access to clean water. We look forward to strengthening this partnership in support of safe water access and scaling our joint impact in the future.

Links:

• Project Maji & Bryan Acheampong Foundation Partner for Water